Shipping policy
Thank you for choosing to shop with us! Below are the details of our shipping policy:
Processing Time:
Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may be delayed during peak seasons or holidays.
Shipping Methods:
We offer various shipping methods to meet your needs. These may include standard shipping, expedited shipping, and international shipping. You can select the shipping option that suits you best at checkout.
Shipping Costs:
We offer free shipping for your orders, excluding remote areas and expedited orders. Additional shipping costs are calculated based on the weight of your order, the selected shipping method, and the destination address. You can view the shipping costs for your order before making payment.
Delivery Time:
Delivery times vary depending on the selected shipping method and destination. Typically, standard shipping within your country takes 3-7 days, while expedited orders take 1-3 days. In case of stock shortages, we may ship from the manufacturer, which may take 7-15 days to reach your address. International shipping times vary based on the destination country's customs procedures and delivery services.
Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your order and estimate its arrival time.
Shipping Restrictions:
Please note that some products may have shipping restrictions due to size, weight, or destination regulations. We will notify you if any restrictions apply to your order.
Delivery Address:
Please ensure that the delivery address provided at checkout is accurate and complete. We are not responsible for shipments sent to incorrect or incomplete addresses provided by customers.
Customs and Duties:
For international orders, customs duties, taxes, and fees may be charged upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. Please consult your country's customs office for more information on applicable fees.
Shipping Partners:
We collaborate with reputable shipping carriers to ensure timely and reliable delivery of your orders. However, we are not liable for any delays, losses, or damages that may occur during transit, as this is beyond our control.
If you have any questions or concerns about our shipping policy, please feel free to contact us. We are committed to providing you with excellent service([email protected])!