Return policy

We attach great importance to customer satisfaction and are committed to providing you with a high-quality shopping experience. In order to ensure the protection of your rights and customer rights, we have formulated the following return policy:

Return time:
Customers have the right to unconditionally apply for a return within 7 days of receiving the goods.

Return conditions:
In order to meet the return conditions, the product must be unused, in its original state and packaging, and not affect secondary sales.

Return process:
Please contact our customer service department for a return request and further guidance.

Return cost:
The customer is required to bear one transportation cost, which only includes the return shipping cost. If there is a problem with the product and a return or exchange occurs, the shipping cost will be borne by our company. However, the customer needs to contact the customer in advance.

Refund method:
Once we receive and inspect your return, we will process the refund using your original payment method.

Special circumstances:
In certain special circumstances, we may require you to provide additional information or documents to process your return request.

Please note that if your return request does not meet the above conditions, we may refuse to accept the return or deduct the corresponding fees. We reserve the final interpretation and decision-making power.

If you have any questions about the return policy, please feel free to contact our customer service team at any time. Thank you for your understanding and support([email protected])!